Privacy Policy

This Privacy Policy describes how Delefresh Farms Nigeria Limited ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.delefreshfarms.com (the "Site").

Contact Information

Company Name: Delefresh Farms Nigeria Limited

Registered Address: 1 Delefresh St, Oke-Osho Epe, Lagos, Nigeria

Contact Email: info@delefreshfarms.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve our services, communicate with you, and ensure compliance with applicable laws.

Personal Information We Collect

• Contact Information: Name, email address, phone number, physical address.
• Order Information: Billing address, shipping address, payment details (processed via secure payment gateway).
• Account Information: Username, password, security questions.
• Support Information: Messages and communications you send us.

Information Collected Automatically

When you visit our site, we may collect data such as IP address, browser type, pages viewed, and device type. We use cookies and similar technologies to enhance your experience.

Information from Third Parties

We may receive your data from vendors, partners, payment processors, and marketing services that assist in operating our Site and services.

How We Use Your Personal Information

• To provide and manage our services
• To process orders and payments
• To send you updates, promotional materials, and newsletters (with consent)
• To enhance security and prevent fraud
• To comply with legal obligations

Cookies and Tracking Technologies

We use cookies to personalize your experience, analyze traffic, and improve our services. You can control cookie settings via your browser.

How We Share Your Personal Information

We may share information with:

• Service providers (payment processors, shipping services)
• Marketing and advertising partners (only with consent)
• Law enforcement, regulators (as required by law)
• Business transfers (mergers, acquisitions)

Third Party Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.

Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children. Contact us if you believe we have collected such data.

Data Security and Retention

We implement security measures to protect your information but cannot guarantee complete security. We retain data as needed to fulfill services and comply with legal obligations.

Your Rights

Depending on your location, you may have rights to:

• Access personal data we hold about you
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent

To exercise these rights, contact us at info@delefreshfarms.com.

International Transfers

Your personal data may be transferred and processed outside Nigeria. We ensure that appropriate safeguards are in place.

Complaints

If you have concerns about our handling of your personal data, please contact us at info@delefreshfarms.com.